CP for Non-Developers


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The Customer Portal for Non-Developers training will provide Oracle Service Cloud administrators the skills and knowledge they will need to perform basic updates to themes, templates, and widgets.  Technical Knowledge of HTML or PHP is not required, as attendees will learn the basics of these languages to perform these updates.  This training will allow administrators to make changes to the Customer Portal pages when an application engineer is not available.


  • Customer Portal Overview
  • Administrator Access and Permissions
  • CP Administration Dashboard
  • CP File Structure
  • CP Page Structure
    • Themes
    • Pages
    • Templates
  • Updating CP Code
    • Standard Widgets
    • Custom Widgets
    • Syndicated Widgets
  • Developing, Staging, Deployment
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Event Details

Event Details

Start time: 12:00 p.m.

End time: 02:00 p.m.