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We make Oracle work better for your business.

INTRODUCING HELIX CONCIERGE

We make Oracle work better for your business.

The Helix Concierge services are purpose-built to help your business get more out of your Oracle investment. We can handle everything, from implementation to helping you plan the future of your business.

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Customer Experience Specialists

Customer Experience Specialists

Over 1200 successful engagements and decades of experience per associate makes Helix a powerful CX partner. We are passionate about customer service.

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Oracle Service Cloud

Oracle Service Cloud

An unmatched depth of experience allows Helix to deliver the promise of Oracle Service Cloud and Field Service to provide world-class service experiences.

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Contact Center Experts

Contact Center Experts

Helix transforms contact centers into cutting edge customer experience hubs. We understand that every customer interaction is critical to your company's success.

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Integrations

Integrations

We've integrated Oracle Service Cloud with dozens of systems to create
a seamless customer experience that meets your business' needs.

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VitalChild

Focused on the child.

VitalChild

Our case management solution makes sure every child gets the support they need, for how long they need it and when they need it.

You need a solution that lets you deliver this goal.

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Our Services

The promise of delivering extraordinary, brand-defining experiences with Oracle Service Cloud is why you’re here. Helix has the depth of experience and breadth of services and solutions to deliver the promise of Modern CX.

Our Solutions

Helix has the solutions and integration accelerators to help you deliver modern CX and support to your customers. Helping you provide omni-channel support, seamlessly within your Oracle Service Cloud solution is our specialty.

Our Xperts

Averaging over 12 years of Oracle Service Cloud experience each, our team of Xperts are the best in the world at what they do. Leverage the most talented team of CX specialists to get ahead on your organization’s CX goals.

825

Successful Engagements

112

Systems Integrated

462

Years of Service Cloud Exp.

Visit with Helix at Oracle’s
Modern Customer Experience
April 25–27 in Las Vegas, Nevada

Engage us at:

  Pre-Conference Training Session: Customer Portal for Non-Developers
  Ask the Experts
  Happy Hour at the Skyfall Lounge
  Trade Show

Our Partners

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